Fresh Collections - Handmade Jewelry and Accessories 
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Fresh Collections - Customer Services





Customer Testimonials
Below are a sample of customer testimonials we have received from our fantastic clients:


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Thank you, thank you, thank you!

My mother absoultely adores her ring.  I really appreciate the time and effort you have given me the past few weeks.  Myself and my mother have had so many comments on our rings it has been amazing.  All the best for your trip to the US and I will be in contact again soon as mum would love some matching earrings.

It is an absolute pleasure doing business with you Denise - your designs are exquisite!

Kindest regards

Briely (Mount Eliza, Victoria - Australia)

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Hi Denise,

Just wanted to let you know that I received the bracelet today and I love it!  I've been flaunting it all around the office and am going to send your link to a few people.  If only the dollar was stronger I'd be buying a ton!!! :)

Good luck in New York & I'm sure I'll order something else from you later on.

Kathryn

PS Your packaging is also lovely.  Nice presentation - I didn't even want to rip the tissue paper!!!

Kathryn (Southfield, Michigan - U.S.A.)

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Hello Denise,

I have just received my ring and I must say it is absolutely beautiful and I am so happy with it - thank you!  It fits perfectly so thank you for your troubles.  I will be sure to visit again in the future.

Thanks so much for making me an exquisite piece of jewellery!

Best regards,

Briely (Mount Eliza, Victoria - Australia)

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Thank you very much, order arrived this morning and the wrapping is stunning.  I'm sure my girlfriend will be very pleased, thanks alot for such great speed, service and quality.  I shan't hesitate to use this site again.

James (Hayling Island, Hampshire - U.K)

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Denise

I collected my parcel from royal mail this morning & as you would have probably expected, not having used your company before & the jewellery being a Christmas gift, I have already opened the parcel & inspected the product.

Can I just say that I am extremely impressed with not only the speed of delivery, but the care that has been taken in the presentation of the item.  The jewellery itself is stunning & even better than I expected it to be. I am sure my wife will be very happy on Christmas morning.

Needless to say that your website is now in my Favourites list & I am sure that my wife will be bending my credit card on more of your designs in the new year.

Thank you again & have a good Christmas.

Ray (Kettering, Northamptonshire - U.K)

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Dear Denise

I would just like to thank you for your quick delivery of my Silver puffed star pendant and tourmaline necklace which I am so pleased with, it's beautiful!  I am very impressed with your packaging too.

Once again, many thanks.

Linzi (Angus, Scotland - U.K)

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Hi Denise,

Ring has just arrived it is FAB!!! love it, love it, love it, I shall be looking into obtaining some earrings to match. Was very impressed with the packaging, you have taken a lot of care. Many thanks.

Kind Regards
Sarah (Reading, Berkshire - U.K)

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Many thanks, the earrings arrived yesterday and I am delighted with them - they are to wear at our daughter's wedding in Australia!

I expect to be in touch again and have saved the details of your website.

Thanks again
Liz (Brackley, Northamptonshire - U.K)

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Hi Denise,

She received her pressie this morning and was over the moon with it!  I shall look forward to seeing my purchase when i go out with her on the town tonight.

Thank you very much for all your help and brilliant Service!

Regards
Jo (Cinderford, Gloucestershire - U.K)

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Hello Denise,

Thank you for your email.  Yes the package arrived this morning.  The necklace is lovely.

Incidentally I bought some pearl and gold earrings from yourselves to go with my wedding dress a couple of weeks ago.  They are beautiful too.

Regards,
Sarah (London, England - U.K)

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Dear Denise,

I just received my necklace and ring and they are so beautiful.  Thank you very much.  I will keep checking if you will receive the double strand natural turquoise.

Regards,
Anna (London, England - U.K)

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Hello

I just wanted to let you know the rings have arrived today.  I am really pleased with the rings, they are lovely. Size wise they feel fine.

Thank you for the beautiful rings and great service.

Best regards

Hana (Wimborne, Dorset - U.K.)

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Hi Denise,

I picked up the bracelet on Saturday and it is beautiful!  I am really pleased with it and I am sure my friend will love it too.

Catherine (Bradley Fold, Bolton - U.K.)

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Hi Denise

I received the bracelet on Saturday morning and it is absolutely perfect.  It is beautifully made and a perfect fit – Thank you so much for making it for me as I know that you were low on materials and probably time as this must be a busy period for you!!  The service has been brilliant, very quick and efficient and I will recommend you and your products to my friends.

Thanks once again

Emily (Ilminster, Somerset - U.K.)

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Dear Denise,

Thank you very much for such quick service, the neckless is lovely and my wife is really pleased with it.  I no doubt will be back to purchase more, and thanks for wrapping it so well.  I'm really bad at wrapping so saved me a job.

Yours,
Steve (Wedensbury, West Midlands - U.K.)

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Hi there,

Just to let you know, the ring has just arrived and I am absolutely delighted with it!  It truly is stunning and exactly the sort of unusual piece I like to wear.  I have been thoroughly impressed with every aspect of your service, from communications, to speed of delivery and beautiful packaging, as well as the gorgeous product itself.  I will definitely be shopping with you again and I will be spreading the word of Fresh Collections too (reluctantly though as really I prefer having things no one else does lol).

Many many thanks,
Jennifer xxx (Glasgow, Scotland - U.K.)

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Hi there,

Just to let you know we have received our rings and are really pleased with them, they look gorgeous and the wrapping etc was really pretty.

Many thanks
Chrissy (Abridge, Essex - U.K.)

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Hi Denise,

The earrings were perfect, as always!  I have purchased from you twice before but they were delivered to my work address.

Kind regards
Wendy (Stretton, Stafford - U.K.) - repeat customer

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Hello Denise,

I received my ring and I love it! It is perfect :)  Thank you so much for the excellent service.  I will definitely order more jewelry from you in the future.

Sincerely,
Katie (Los Angeles, California - U.S.A.)

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Denise,

Thank you for the great service from your company, the necklace is stunning and I would not hesitate to use you again and will recommend you to my friends.

Kind Regards,

Mike (Twickenham, Middlesex - U.K.)

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Denise -

I did get the ring - it's great! I'm looking forward to getting some earrings soon. THANKS!

Mary (Seattle, Washington - U.S.A.)

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Dear Denise,

I received my earrings today and they are beautiful, thankyou.

Regards,
Christine (Middleton, Manchester - U.K.)

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Dear Denise,

Curiosity got the better of me, I had to open the necklace in the end. Fabulous. The diamond cutting of the centre pieces of the Aquamarine give the piece a definite touch of class. Fantastic workmanship by yourself and worth every penny. I cannot thank you enough. Even the hand made packaging is out of this world of which the hand printed paper and ribbon all add to the class of the whole gift. The presentation box is quite something. Who ever buys any jewellery from you is in for a real treat and a touch of class that they will find hard to match. I thank you so much for all you have done at a fantastic price.

Take good care and I will definitely be back.

Best and kindest regards,
A very satisfied customer.
Paul (Larkhall, Lanarkshire - U.K.)

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Denise,

Thanks very much and the packaging was particularly excellent & welcome.

Regards
Fernando (Hurst, Reading - U.K.)

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Denise,

I wanted to write and say how once again, you have made another gorgeous piece. My husband surprised me with the Raspberry freshwater necklace for Christmas, knowing that I'd been oh-so-subtly hinting all fall that I loved it! It was a surprise and I wanted to say thank you so much for making my wardrobe that much nicer with your fabulous jewelry! And, as always, your wrapping was so exquisite, I felt so guilty ripping it apart. I also knew instantly that my husband hadn't wrapped it!!!!

Now I have my eye on Champagne vintage bead and pearl ring :) Women, we're so hard to satisfy!!

Thanks again,
Jeanne (New York, NY - U.S.A.) - repeat customer

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Hi Denise,

The ring arrived today and it is perfect!  I didn’t mention that the earrings I have are faceted like the ring and it looks like a really expensive set of jewelry now with the matching ring.  Thank you so much!  I will be checking out your other items from time to time.

Ardith (Houston, Texas - U.S.A.)

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Hi Denise,

I received my order at 8AM today, I am delighted with the beautiful jewellery, service and presentation, all very impressive.  I will certainly recommend to friends.

thank you so very much!
Christine (Glasgow, Scotland - U.K.)

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Hi Denise,

I gave the present yesterday, my friend loved the jewellery!  So did I when i saw it!  And the bracelet fit perfectly!
Thanks again!

take care
Renata (London, England - U.K)

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Hi Denise,

That is so perfect!  Thank you very much!  I can’t wait to wear it so please process this for shipping.  I will tell all of my friends where I got it.  Your customer service is superb!

Ardith (Houston, Texas - U.S.A.)

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Hi Denise,

The bracelet is absolutely beautiful!  I have not seen her as of yet to give it to her.  However, I expect to see her Thanksgiving.  I will email you some time then to let you know how it fits.  Thanks again for your hard work and genuine concern.

Speak to you soon,
Renata (Brooklyn, New York - U.S.A.)

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Hello Denise,

Yes thank you I received the necklace and was very pleased with it.  I'm sure my mother will also be very pleased, I have bought it as a Christmas gift to her.  She has been searching for some time for a jade necklace without sucess so I was thrilled to find one for her at last.

Jan (Dundonald, Belfast - U.K.)

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Denise,

I went to pick up the ring this morning, it's gorgeous and a perrrrrrfect fit!!! *hurrah*  I'm wearing it on my
middle finger on my left hand because I'm right handed, so it won't get in the way as much when i'm writing etc...  Thanks so much once again, for your speedy, friendly replies to my emails and for adjusting the ring to a perfect size for me.  I will definitely be back in the future, so keep a note of my ring size for the next time!

All the best, take care,
Katy (Fenham, Newcastle Upon Tyne - U.K.)

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...I never told you the story actually, how i came to finding your website...well, i'll just tell you quickly, because it's really nice: I've been looking for a turquoise ring for years, but have never found one that i like. So one day over the summer holiday i went on google images and searched for "turquoise ring" and trawled through pages and pages of different turquoise rings, until i stumbled upon the picture from your website, and i was like that's the one!!! No regrets, it's just i can't believe i got the ring size so wrong :-/ Thanks so much for all of the effort you've put in to making it a perfect fit (i'm glad you liked the little card!) I'll definitely be a returning customer and will recommend you to friends and family.

Many thanks,
Katy (Fenham, Newcastle Upon Tyne - U.K.)

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Hi Denise,

Just to let you know earrings were delivered as promised and that they are lovely.  Thank you for an efficient service.

Kind regards,
Wendy (Stretton, Stafford - U.K.)

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Denise,

I got the necklace even before 1pm today and can I tell u I LOVE it!!!.  everyone at work has complemented it ...

Thanks again.
Shemina (London, England - U.K) - repeat customer

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Hello Denise,

The ear-rings arrived safe and sound this morning as 7.45.... I am absolutely delghted with them, and can't wait to wear them. Thank you again for your help in this and being so efficient.

Kind regards,
Carol (Eltham, London - U.K.) - repeat customer

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Dear Fresh Collections,

I just wanted to write and say how much I love the pieces I bought from your site (Red Tiger's Eye Silver Necklace and matching bracelet; Vintage Lucite Hoop Pendant and Silver Necklace)!  They're even better "in person" than on the website which is such a refreshing change from other sites I’ve tried.  Every time I wear any of the pieces, I get so many complements.  Trust me, I tell EVERYONE to check out this site, it is such a find!

I also want to know what your secret is on the wrapping, it is exquisite!  I admit, I had something gift wrapped when it was a gift for me from me (the best kind of gift really!).  But even though I knew what was inside, I was so excited opening it because it looked so gorgeous.  I’ve taken to checking your site regularly, copying the URL links to desired pieces and oh-so-subtly emailing them to my husband.  Here’s hoping he gets the hint – I’m sure that the Canadian Thanksgiving is celebrated by giving say the Raspberry Freshwater Coin Pearl necklace?!

Thanks again for such amazing jewellery!

Jeanne (New York, New York - U.S.A.) - repeat customer

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Hello Denise,

Your parcel just arrived and it is perfect.  Its gorgeous, thank you so much.  My future mother in law was here when it arrived and helped me put it on and she said it looks stunning.  We will make sure you get some good pictures so you can see both items on the day.

I can’t tell you how great your service has been, you are very professional and extremely talented. These items will add the finishing touches and will make me feel extra special on the day. Thank you again.

Kind Regards
Rebecca (St Helier, Jersey - U.K.)



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Dear Denise,

My Husband recently bought me one of your Coral & Silver Sterling Bracelets for our Coral (35 year) Anniversary.  I was delighted that he had taken the time to find a special gift for our Anniversary, but was even more so when I saw it.  It is beautiful and an easy piece to wear, and I know he was very pleased with the service you provided.

The bracelet arrived sooner than he expected, and in plenty of time for our Anniversay. Now I'm hoping for some ear-rings to match!!!!!!  It is my birthday later this month, so maybe there will be another order.... Here's hoping.

Many Thanks once again.
Carol (Eltham, London - U.K.) - repeat customer

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Hello Denise,

I received the earrings this afternoon! They're beautiful, thank you so much for checking in.
The earrings are beautiful, exactly as pictured on the website, and even the box and wrapping were clearly done with a great deal of care. Thank you so much for checking in with me to see that I received them in a timely fashion. I've been nothing but impressed.

Best Wishes,
Dava (New Rochelle, New York - U.S.A.)

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Hello Denise,

The earrings are absolutely beautiful.  They look great with my wedding dress.  I was having a hard time finding something I really liked until I came upon your website.
Thank you so much!

Martha (Arcata, California - U.S.A.)

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Denise,

She received the necklace today and said it looks great!  Thank you very, very much for gift wrapping and writing the card for me. Much appreciated.  I'm sure i'll be back for more stuff.

Take care,
Riaz (London, England - U.K.) - repeat customer

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Hi Denise,

Hope all is well with you. Thank you for the necklace, It is beautiful. I got it last week and have already worn it.

Thank you!
Nasim (Vancouver, BC - Canada) - repeat customer

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Hi Denise,
I got the necklaces they are AWESOME!!!  I love them thank you so much.

Shemina (London, England - U.K) - repeat customer

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Denise,

That is fine.  Two of my best friends have ordered jewellery from you and it is beautiful!
I am very excited to receive it!

Thank you
Andrea (London, England - U.K.)

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Great - thank you!

Yes, Trina is the one that forwarded me your website and I absolutely love your jewelry!  I passed it on to friends from San Diego to New York so hopefully they will give you some biz.  I love to support new designers and you have really pretty things.
Best of luck to you!!

Kristin (Palo Alto, California - U.S.A.)

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Hi Denise,

This is a very belated email to thank you for the gorgeous earrings that Riaz brought for me.  I loved both pairs and have already worn the lemon quartz ones out this weekend and got many compliments on them!

Good luck with your business....I'm sure I'll be ordering more stuff soon!

Jamila (Vancouver, BC - Canada)

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Hi Denise,

I just wanted to say, please disregard everything I said about the earrings!

I really guess I didn't have and understanding of how real stones work. Beads or whatever you call them definitely don't sound the same when they clang together. And the slight imperfections kind of make the stones even better, more real.

Anyways, I gave them to the girlfriend, and she absolutely loves them! I explained what you said about the stones, as a failsafe, and said I will return them if she would like. She said no way, that these were exactly what she wanted, even better. I like listening to them clang together, as can tell the density of them, as opposed to beads, from that alone. And they look so amazing, better than I could have hoped.

So pretty much, thank you so much, your work is great, or if not your work, your selection is. So yeah, if you don't mind, I'm gonna go ahead and keep them.

Thanks again!
Roger (Keene, New Hampshire - U.S.A.)

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Denise,

Just to let you know - my earings have arrived and they are beautiful.

Thank you,
Martha (Annapolis, Maryland - U.S.A.)

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Denise,

I received the bracelet and it is lovely. Thanks for everything.

Barbara (Miami, Florida - U.S.A.)

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